On the WorkCover website their mission statement is ’to increase the competitiveness of the NSW economy through productive, healthy and safe workplaces’.
WorkCover promises a productive and safe place to work. However, after an independent report uncovered some damning truths, it has to be asked: who really benefits from this scheme – the employers or the employees?
An independent report into WorkCover recently discovered that New South Wales workers compensation was, in fact, skewed toward employers. The report found that workers have more restrictions than insurance companies who use lawyers than employees who do not. This sort of legal advantage can’t be underestimated: without a lawyer, most workers will not receive information about eligibility for compensation, and to compound that impact, insurers are not required to tell workers about their right of appeal.
With the criticisms of WorkCover piling up, this lack of communication between those injured, insurance companies and WorkCover is perhaps the most damaging of all. Sometimes the most disadvantaged – for example, those with mental injuries – are often treated the worst and their lack of education ensures the big insurance companies win the uneven fight.
The response from WorkCover has been a statement reassuring the scheme’s critics that they are working with the Independent Review Office to make sure employees are educated about their options and rights. Even with this response, it’s clear that more work has to be done by WorkCover to ensure both the employer and employee benefit fairly from the scheme.